Our comprehensive after sales
offerings
Our bouquet of after sales offerings and solutions revolve around powering
your success. We have designed them to ensure highest up-time and total
continuity in business with the quickest possible turnaround at the lowest possible cost.
Service Support
Helpline
• Call our Toll-free Number – 1800 266 3340 to keep your vehicles up and running 24×7
• With AL Quick Response Service, our technician will reach the breakdown location within 4 hrs
• AL Restoration will ensure that your vehicle is back on- road within 48 hrs
*Exclusive toll free for ELITE Customers
AL Revive
• Timely and quality repair services
• 100+ certified workshops
• Assured Repair Time (Customer approval date to Work completion date):
Estimate Value <= Rs 1 Lakh = 15 Days
Estimate Value > Rs 1 Lakh = 30 Days
Compensation of Rs.1500 per day will be paid for delay beyond the assured repair time, in the form of points, redeemable with a validity of 1 year.
Spare Parts Support
We are dedicated to keeping your vehicles running at their best. Our 89,000 carefully researched parts uphold rigorous quality standards for ultimate durability. Every part is available to you as a spare, conveniently categorized under LEYPARTS® and VALUEPARTS. LEYPARTS ® is a comprehensive compilation of spares designed specifically for Ashok Leyland vehicles. For those seeking more focused, economical options can opt for VALUEPARTS, which comes with a kitty of more than 100 products.
Genuine Parts
Support for all BSIV and BSVI trucks and buses
Reliability
Highest quality standards ensuring durability.
Wide Networks
Growing network of Dealers, Distributors, Retailers, Mechanics
PAN India
Support Offered by multiple sophisticated warehouses for easy availability everywhere
Custom Made Part Kits For Unique Needs
We offer custom-made part kits for your unique needs. Some of the more popular requirements include:
1. Trailer axle Suspension kit
2. Repair kits
3. Retro fitment kits
Service Products
Annual Maintenance Contract
Offers comprehensive coverage for both in-use and new vehicles including scheduled servicing, wear and tear items, repairs and aggregate overhauling…
BENEFITS
• Value for money – fixed payment schedule with comprehensive coverage
• Hassle free PAN India Maintenance
• Trained mechanics at your service
Benefits:
For further details, please contact your nearest Ashok Leyland Authorized Channel Partners
AL Recon
• Reconditioned in Manufacturing Plants with 100% quality assurance
• Ready-to-fit products
• PAN India Warranty and Service
• Better Resale Value
Available across India through our Ashok Leyland Authorized Channel Partners
At-site Service Support
At-site service support is designed to ensure increased uptime for tippers For further details, please contact your nearest service centre.
Ecom Support
ECOM support provides an 8-hour breakdown restoration assurance to ensure maximum uptime for vehicles in e-commerce application. For further detai…
, please contact your nearest Ashok Leyland Authorized Channel
Digital Solutions
AL Care
iAlert
• Fleet Management
• Vehicle health monitoring
• Proactive service support
• Reports & Analytics
For further details, please contact your nearest Ashok Leyland Authorized Channel Partners
Uptime Solution Centre
• Remote Diagnostics Tool Connectivity
• Comprehensive view of vehicles requiring attention across the country
• Smart Ticketing
• Remote ECU Software update Management
AL Live
• Timely updates on Technician location, Works Status, Vehicle Restoration
• Friendly User interface
• Transparency in operations & service tickets
LeyKart
• Immerse yourself in a user-friendly journey enhanced by state-of-the-art 3D technology.
• Explore a seamless procurement process by leveraging our credit order facility with your trusted dealer.
• Seize the opportunity to earn exclusive cashback points with each purchase.